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Shipping Policy

Free Shipping

Low Flat Shipping rates on orders over $60 to Canada.

Free shipping on orders over $99 to Canada.

Low Flat Shipping rates on orders over $75 to United States.

Free shipping on orders over $120 to United States.

 

We are Delivering - COVID-19 Delivery Update

COVID-19 has changed the world and our way of life. But rest assured that we are still here, ready to deliver for you. We are adapting to changing world and we are expecting a slightly delivery delay across Canada Post Services.

 

Low Flat Shipping Rates for Canada** :

Order Range

Shipping Cost

$10 or more

$4.99 Local Delivery for Halifax City

(for postal codes starts with B3H, B3S, B3L, B3M).

$60 to  $74.99

$10.99

$75 to  $98.99

$4.99

$99 & more

Free

 **Note that the low flat rates are subject to change anytime due to price changes from Canada Post.

All shipping costs are listed and charged in Canadian dollars. If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card. In general, it will match very closely with the going exchange rate. Xe.com features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates.

 

Within Canada: 

By default, domestic orders are shipped via Canada Post Expedited Parcel mail service with tracking and delivery confirmation. Please use the Shipping Calculator on the Cart page to find estimates based on your location. Xpresspost and Priority service are also available.

Please allow 1-3 extra days for order packing and fulfillment.

 

Outside Canada:

Free shippings for orders over $120 for United States customers

Low Flat Shipping Rates for United States** :

Order Range

Shipping Cost

$75 to $119.99

$14.99

$120 & more

Free

 

By default International orders are shipped via Canada Post Small Packet mail service. Tracked Expedited Parcel and Express service are also available. Shipping default for United States customers is Canada Post Tracked Packet USA, Please use the Shipping Calculator on the Cart page to find estimates based on your location. Additional import, customs, and sales taxes may be added separately in accordance with your state or country's specific requirements. Please note we are not responsible for lost untracked packages due to mishandling by shipping agents worldwide. 

Please allow 1-3 extra days for order packing and fulfillment.

 

Shipped by Canada Post

 

We recommend to use Shop app to track your orders. It's the best way to track all of your online orders.

Shop gives you accurate and timely updates on everything you order, across all online retailers.

To read more information about the app click on this link.

 

 

Notes:

Please note that the flat shipping rates and free shipping over certain amounts do not apply for Small packs of BioMin (3&4 packs), Kids Pack, Wild Dental Products, Drizzle and Goli products. If a customer buy 12 packs of BioMin and buy another product within one order such as Goli ACV Gummies or Wild Dental Products we will issue a refund of the shipping cost. Another example, if a customer buy Phyto-C and the customer is eligible for flat shipping or free shipping and the customer buy another product such as Goli or Wild Dental Products within one order we will issue a refund of the shipping cost.